Contracting out the club's catering - things to consider before you negotiate a deal with a caterer
It goes without saying that there is an increasing focus on the type and quality of food offered by clubs. The decision on how to best provide the right food at the right price is clearly a very important one. What it comes down to is whether it wishes to engage an external caterer.
If the committee decides that is wishes to engage an external caterer to provide catering, the committee and management of the club need to decide what the club requires from the caterer. For example, how will the caterer fit in with other club activities such as functions, special club events etc?
What food safety tools does your business need?
The Ministry for Primary Industries have just released a new template food control plan – to make it easier for businesses like yours to comply with the Food Act.
Now they want to know what other tools you need. What else would help you follow your plan? This might include training materials, record keeping, videos – or anything that could make food safety easier.
Class 4 Gambling Report
A new report is available on the Department’s website providing key information on Class 4 gambling in an accessible format.
Included in this report is information on:
Front of House
Food is the number one driver of patrons to clubs and a critical part of the equation is how your front of house staff handle the interaction. Does dining at your clubs have a "wow" factor or a "whoa" factor?
Let's look at a scenario that, sadly, we encounter in many clubs I visit for functions, events and seminars. Don't get me wrong, everyone is trying their hardest to give patrons a good experience, but if the training is not there, then neither is the delivery.