National Diploma in Operational Management

National Diploma in Hospitality, Operational Management with strand in Food & Beverage Management, Level 5

National DiplomaThe hospitality management career path starts here!

Skilled managers are at the heart – and head – of every good hospitality operation. They bring efficiency, consistency and a quality guest experience.

The National Diploma in Hospitality (Operational Management) covers the range of skills every hospitality manager needs: operations management, people management, and staff development.

Modular delivery includes:

Operations Management
On-job training and Assessor training
People management
Food & Beverage Management

The National Diploma in Hospitality (Operational Management) creates successful managers for your business and for our industry. For your operation this means improved systems, productivity, staff retention, and enhanced customer experiences, therefore influencing the success of your business.